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Access
In front of JR Matsumoto Station
25 minutes (average time) by limousine bus from Matsumoto Airport to Matsumoto bus tarminal
25 minutes by car from Matsumoto Airport
Nearest interchange: 10 minutes from Matsumoto exit on the Nagano Expressway

Map & Parking

Sightseeing Information
MatsumotoCastle (15 minutes by walk)

Check in/check out
15:00/10:00

Facilities information
11 aboveground floors 1 underground levels
Banquet halls, Wedding halls(Shinto-style weddings, Christian
weddings), Beauty salon, Kimono dressing room, Wardrobe room, Photo
areas, Refreshment vending-machine area

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Single
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Twin
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Information on guest rooms
Features
TV (public channels, pay-for-view channels), Satellite TV, Telephone, Refrigerator, Hair dryer, Trouser press, Bidet toilet, LAN cable

Amenities
Slippers, Towels, Yukata robes, Shampoo, Conditioner, Body soap, Facial soap & Hand soap, Toothbrush/toothpaste, Shower caps, Razor, Hair brush, Cotton swab, Bath sponge, Instant coffee, Tea bag (Japanes tea), Air freshner

Additional amenities for Ladies Excel Room
Humidifier, soft iron, accessories case, nightshirt for ladies, cleansing form, face lotion, milk lotion, hair brush, cotton swab and scrunchy, tea bags (black tea and herb tea)
(Razor and shower cap is not in the room. Please request if you need.)

Other
67 non-smoking rooms (request when making reservation)
6 women's rooms (request when making reservation)


Internet
Room
Internet-access LAN ports in all rooms(70 Mbps maximum speed) (No charge)
*VPN compatible in some rooms, LAN cable
*All rooms are equipped with LAN cable

Banquet
Internet-access LAN ports(50 Mbps maximum speed) (VPN compatible, extra charge), Air freshner

Lobby
Public wireless LAN service (BB Mobilepoint)
Coin-operated Internet-ready PCs(10 minutes - JPY100 (tax included))


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Restaurants and bars

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Name
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Floor
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Description
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Hours
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Last Order
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Shangri-La
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1
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Breakfast (Japanese/Western buffet)
Japanese/Western
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07:00 - 10:00, 11:30 - 14:30, 14:30 - 17:00(Tea time), 17:30 - 21:30
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21:30
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Breakfast JPY1,200 (including tax)
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Table of basic room rates

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Room rates including tax

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Type of room |
Size
( ) |
Requestable services |
Off season room rate
Apr. 1 - May. 2,
May. 6 - Jul. 18,
Nov. 3 - Mar. 31 |
Busy season room rate
May. 3 - May. 5,
Jul. 19 - Nov. 2 |
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LAN |
No smoking |
Ladies |
Room rate
for one
person(JPY)
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Room rate
for two
persons(JPY)
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Room rate
for one
person(JPY)
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Room rate
for two
persons(JPY)
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Single
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A
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14.6
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8,400
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9,450
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B
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14.6
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9,450
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10,500
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C
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14.6
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10,500
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11,550
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Twin
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A
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19.9
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10,500
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14,700
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17,850
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17,850
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B
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19.9
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12,600
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16,800
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19,950
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19,950
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C
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19.9
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13,650
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17,850
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21,000
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21,000
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Double
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20.0
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16,800
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16,800
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19,950
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19,950
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Comfort Single
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20.0
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10,500
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11,550
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Deluxe Twin
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38.2
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28,350
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31,500
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Extra bed: JPY3,150
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: Requestable in some rooms, : Requestable in all rooms. |
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These are the regular room rates from Apr. 1, 2008 to Mar. 31, 2009. |
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Cancellation policy

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Date when cancellation of contract is notified
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No show
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Accommo- dation day
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1Day prior to Accommo- dation day
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Cancellation charge
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100%
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80 %
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20 %
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The guest shall pay cancellation charges as listed in the attached Table.
Note 1 The percentages signify the rate of cancellation charge to Basic accommodation charges. Please ask to the Hotel for details.
Note 2 When the number of days contracted is shortened, cancellation charge for its first day shall be paid by the Guest, regardless of the number of day shortened.
Note 3 In the case of a group booking (fourteen people or more) please ask to the Hotel for details.

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Payment
We accept the following credit cards. Contact the hotel directly concerning other types of cards.
VISA, MASTER, JCB, AMEX, Diners Club, DC, UC, UFJNICOS, TOP, Saison, JAL, OMC, and TS CUBIC,and AEON

Frequent Flier Program Partner Service (Mileage Service)
We are affiliated with many frequent flyer programs.
Take a look here for details on mileage awards and redemption.

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