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Access
In front of JR Matsumoto Station
25 minutes (average time) by bus from Shinshu Matsumoto Airport to Matsumoto bus tarminal
25 minutes by car from Matsumoto Airport
Nearest interchange: 10 minutes from Matsumoto exit on the Nagano Expressway
 Map & Parking
Sightseeing Information
MatsumotoCastle (15 minutes by walk)
kamikochi (100 minutes by car)
Utsukushigahara (70 minutes by car)
Convenience stores nearby
Lawson (1 minute by walk)
Circle K (2 minutes by walk)
Check in/check out
15:00/10:00
Facilities information
11 aboveground floors 1 underground levels
Banquet halls, Wedding halls(Shinto-style weddings, Christian
weddings), Beauty salon, Kimono dressing room, Wardrobe room, Photo
areas, Vending machines (Beer, Softdrinks, Cigarettes, Snacks), Coin - operated laundry facilities (charges apply)
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Single
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Twin
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Information on guest rooms
Features
Television (Regular channels, Pay-per-view channels, Satellite broadcasting), Telephone, Hot water pot, Refrigerator, Hair dryer, Pants press, Bidet toilet, Air purifier, humidifier, Mobile phone charger (For docomo, AU, and SoftBank mobile phones), LAN cable
Amenities
Tea set (Free/Japanese green tea), Coffee set (Free), Slippers, Bath towels, Face towels, Liquid soap, Body wash, Combined facial/hand soap, Shampoo, Conditioner, Toothbrush set, Razor, Shaving cream, Shower cap, Hair brush, Body sponge, Cotton swabs, Nightwear (Sleeping shirts), Deodorizing spray
Additional amenities for Ladies Excel Room
Humidifier, soft iron, accessories case, nightshirt for ladies, cleansing form, face lotion, milk lotion, hair brush, cotton swab and scrunchy, tea bags (black tea and herb tea)
(Razor and shower cap is not in the room. Please request if you need.)
Other
98 non-smoking rooms (Please request when you make reservation)
6 women's rooms (Please request when you make reservation)
Wheelchair accessible room not available
Connecting rooms not available
Laundry service available
Internet
Room
Internet-access LAN ports in all rooms(70 Mbps maximum speed) (No charge)
*VPN compatible in some rooms, LAN cable
*All rooms are equipped with LAN cable
Rental PC (JPY1,000 per night) *Reservation required
Banquet
Internet-access LAN ports(50 Mbps maximum speed) (VPN compatible, extra charge), Air freshner
Lobby
Public wireless LAN service (BB Mobilepoint)
Internet-ready PC(No charge)
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Restaurants and bars
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Name
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Floor
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Description
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Hours
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Last Order
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Shangri-La
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1
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Japanese/Western
Buffet breakfast (Japanese & Western)
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06:30 - 09:30, 11:30 - 13:30, 18:00 - 21:30
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21:00
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Breakfast JPY1,200 , 7 to 12 years old JPY600, Up to 6 years old complimentary
Room service not available
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Table of basic room rates -Until March 31, 2011-
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Room rates including tax
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Type of room
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Size
(
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Bed width
(cm)
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Requestable services
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Room rate
for one
person(JPY)
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Room rate
for two
persons(JPY)
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LAN
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Non smoking
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Ladies
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Single
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A
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14.6
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140
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8,500
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B
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14.6
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140
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10,500
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Premium Single
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14.6
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140
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11,500
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Twin
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A
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19.8
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110
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14,700
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B
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19.8
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110
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19,800
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Corner Twin *1
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19.8
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110
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19,800
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Deluxe Twin *2
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38.2
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120
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28,000
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Moderate Double
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15.5
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160
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13,800
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Comfort Double
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19.8
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160
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19,800
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Extra bed: JPY3,150, Baby bed not available
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: Requestable in some rooms, : Requestable in all rooms. |
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Twin room Type A & B can be set as Hollywood Twin (2 adjoining twin beds) by request. |
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*1: Triple rooms available *2: Quadruple rooms available |
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Cancellation policy
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Date when cancellation of contract is notified
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No show
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Accommo-
dation day
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1Day prior to Accommo-
dation day
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Cancellation charge
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100%
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80 %
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20 %
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The guest shall pay cancellation charges as listed in the attached Table.
Note 1 The percentages signify the rate of cancellation charge to Basic accommodation charges. Please ask to the Hotel for details.
Note 2 When the number of days contracted is shortened, cancellation charge for its first day shall be paid by the Guest, regardless of the number of day shortened.
Note 3 In the case of a group booking (fourteen people or more) please ask to the Hotel for details.
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Payment
We accept the following credit cards. Contact the hotel directly concerning other types of cards.
VISA, MASTER, JCB, AMEX, Diners Club, DC, UC, UFJ, NICOS, TOP, Saison, JAL, OMC, TS CUBIC,and AEON
Frequent Flier Program Partner Service (Mileage Service)
We are affiliated with many frequent flyer programs.
Take a look here for details on mileage awards and redemption.
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