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Member Rules

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When you think hotel membership, think Tokyu Hotels. Comfort Members are able to take advantage of enhanced benefits and greater ease of use. Click here for more information on the revisions from January 2008.
Advantages and benefits / Click here
1. Receive between 10% and up to 50% discounts on accommodations. 3. Free extension of your checkout time to noon.
2. Our Point System confers more rewards the more you use your membership. 4. 30,000 points to qualify as a Gold Card member.
Earn and use points / Click here
1. Earn points and be eligible to use points quickly.*Accrued points can be used to make payments at our hotels 3. Receive bonus points for every 5,000 points accrued each year.
2. Earn points in other ways than using our guestrooms. 4. Can be exchanged for gift cards.
Applying to become a Comfort Member
When applying online, you will be notified of your Comfort Member number right away. This will allow you to book a room at Comfort Member rates as soon as you complete the enrolment procedures. Your card will be sent to you via airmail and should arrive in about two weeks. Enroll to become a Comfort Member 500 yen enrollment fee / No annual fee

*Your membership will remain valid until December 31 of the second year following the date on which your membership card was most recently used.

Members who enrolled on or prior to January 8, 2008:
Our membership system was revised and updated on January 9, 2008. Click here for more information on the revisions.

Inquiries regarding the Comfort Members program
Comfort Members Office:
 		Tel: (81)3-3477-6264
Business hours:
 		09:00-18:00 (JST)
(Closed on weekends and holidays)

Online inquiries are accepted.
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