Apply online and immediately get your Comfort Member number, which entitles you to book rooms at member rates once you complete the enrollment. Your card should arrive via airmail in about two weeks.
Membership is valid until December 31 of the second year after the most recent usage date of your card. It therefore is continually renewed according to latest usage. Example: You most recently used your card on Jan. 15, 2014; your membership expires on Dec. 31, 2016. On Jan. 15, 2015, your membership will expire on Dec. 31, 2017.
Questions about the program should be directed to the Comfort Members Office: 9:00–18:00, M-F (closed weekends and holidays); (81) 3-3477-6264. Online queries welcome.