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Contact Us

Please contact us with any questions regarding reservations or stay, comments about our hotels, or opinions you wish to share.
Further information at FAQs

Present time in Japan

*
Clock function require JaveScript activation.

Inquiries from the U.S. and Canada

North America (New York) Office

TEL(Toll Free)
  • +1-800-42-TOKYU# (86598)
TEL(From Outside U.S. and Canada)
  • +1-212-490-0456
FAX
  • +1-212-490-0426

Operation Hours

  • 9:00-20:30 EST
*
(Mon.-Fri., closed weekends and holidays)

Inquiries from other countries

Tokyu Hotels Reservation Center

TEL
  • +81-3-3462-0109
FAX
  • +81-3-3780-3439

Operation Hours

  • 9:00-18:00 (Mon.-Fri., closed Sun and holidays)
  • 9:00-15:00 (Sat.)