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Please feel free to contact us if you have any questions regarding your reservations or stay, if you have any comments about our hotels, or would like to share you opinions.
See answers to many of the questions we often receive from our guests. FAQ
Present time in Japan
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Take a look here for details.
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Due to use of JavaScript on this clock, it should be activated in order to perform properly.
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Inquiries from US & Canada
North America (New York) Office
TEL (1) 800-42-TOKYU(86598) Toll Free
TEL (1) 212-490-0456 from Outside US
FAX (1) 212-490-0426
Hours of Operation:
(Monday to Friday) 09:00-20:30
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Closed on weekends and holidays
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Eastern Standard Time (EST)
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Inquiries from other countries
Tokyu Hotels Reservation Center
TEL (81) 3-3462-0109
FAX (81) 3-3780-3439
Hours of Operation:
(Monday to Friday) 09:00-18:00
(Saturday) 09:00-15:00
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The Reservation Center is closed on Sundays and holidays.
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You may also submit your inquiries online.
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