Comfort Members


  • Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu

Hotel Description


25 stories, above ground; one underground levels


408 rooms



  • LAN100Mb
  • Wi-Fi
  • mobile smartphone phones charger (DOCOMO, au, and SoftBank)
  • mobile & smartphone phones charger (DOCOMO, au, and SoftBank)
  • air purifier
  • non-smoking rooms
  • women's rooms
  • Wheelchair accessible room
  • connect
  • coin laundry
  •  Internet Service

Map & Directions

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shibuya-ku, Tokyo 150-0043
TEL +81-3-5457-0109 Fax +81-3-5457-0309 

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  • Direct access from Shibuya Station (Lines: JR, Tokyu Toyoko, Tokyu Denentosh, Ginza, Hanzomon, and Fukutoshin)
  • Above Shibuya Station on the Keio Inokashira Line
  • 85 minutes by airport bus from Narita Airport
  • 110 minutes by train from Narita Airport to Shibuya Station
  • 85 minutes by car from Narita Airport
  • 45 minutes by train from Haneda Airport to Shibuya Station
  • 40-60 minutes by car from Haneda Airport
  • Nearest interchange: 5 minutes from Shibuya exit on the Shuto Expressway


In-House Guest Privilege
  • JPY2,100 per night (Up to 24 hours after entering parking lot)
Restaurant Guest Privilege
  • Complimentary 1 hour (For bill above JPY3,465)
JPY600 for each additional 60 minutes


We accept the following credit cards.

VISA, MASTER, JCB, AMEX, Diners Club, DC, Union Pay, and DISCOVER

Cancellation Penalties

Guests must pay cancellation penalty fees as shown below.

Cancellation Penalties
Note 1

Cancellation fees are based on a percentage of the room rates (excluding tax or service charges). Ask the Hotel for further details.

Note 2

For reservations that are shortened, cancellation penalty applies to the first day cancelled, regardless of the total number of days cancelled from the reservation.

Note 3

Group bookings of ten or more people should ask the Hotel about cancellation penalties.

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