| Q1. |
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How much of a discount is available? |
| A1. |
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Available rates are lower than the Tokyu Hotels regular online rates. You can save up to 50% depending on season and hotel. |
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| Q2. |
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How can I apply to be a Tokyu Hotels Web Corporate Customer? |
| A2. |
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You can apply from this website. Please click here. |
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| Q3. |
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Where can I get more information? |
| A3. |
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Please contact the Tokyu Hotels Web Corporate Customer Office. |
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| Q4. |
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Are there any conditions to join the Tokyu Hotels Web Corporate Customer Program? |
| A4. |
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There is no initial or annual fee to join the Tokyu Hotels Web Corporate Customer Program. We require an e-mail address so that we can send your Corporate number, Password, and monthly e-mail newsletter.
Please read the Tokyu Hotels Web Corporate Customer Program Terms and Conditions for details. |
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| Q5. |
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Is it possible to create multiple accounts for one corporation? |
| A5. |
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Yes, you can create accounts by branch, location, or division. |
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| Q6. |
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How long does it take before I can start using my account? |
| A6. |
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We will send your Corporate number and Password by e-mail within approximately 2 weeks. |
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| Q7. |
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Can my company be invoiced for employees' stays? |
| A7. |
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Invoices are not available in the Web Corporate Customer Program. We ask that you please pay at the hotel. |
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| Q8. |
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Can I make Web Corporate Customer rate reservations by telephone, fax, or e-mail? |
| A8. |
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Web Corporate Customer rates are only available through the website. We do not offer these rates through other sources. |
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| Q9. |
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Can I change my e-mail address? |
| A9. |
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Please contact the Tokyu Hotels Web Corporate Customer Office. |
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| Q10. |
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Can I stop receiving newsletters? |
| A10. |
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Receiving e-mail newsletters is one of the conditions for this program. |
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| Q11. |
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Can I be part of Comfort Members and a Web Corporate Customer? |
| A11. |
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Yes, you can still receive the benefits of being part of Comfort Members while also taking advantage of being a Web Corporate Customer, including corporate usage reports and Web Corporate Customers-only specials. |
