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Benefits of staying guests

To Become a Tokyu Hotels Comfort Member

 

Simple and easy enrollment. No membership fee.
We offer a variety of benefits, including accommodation and special offers at restaurants.

Explanation of the Exclusive Benefits for "Platinum", "Diamond" and "Black” Members from, the renewal of July 1, 2023.

A special voucher that would promise an extra one rank upgrade during your stay.

Tokyu Hotels would provide to all “Platinum”, "Diamond" and "Black" Members 2 types of special vouchers you can use during your stay. These vouchers would be mailed to your once annually to the registered address.

◆Accommodation Up Grade Coupon◆

We would upgrade you to a one higher rank room on your reservation.
Please tell the hotel staff that you would like to use this voucher on your reservation.

【How to use the voucher】

  • Please show the voucher at your check in time.

  • This voucher may not be available depending on the reservation status of the day. Also, please note that it cannot be used at overseas affiliated hotels.

  • Please note that Suite Rooms and other selected rooms cannot be upgraded.
    ※Rooms that cannot be upgraded, and the blackout period for this voucher varies by Hotels.

  • One voucher is valid for one day for one room. For consecutive nights, the number of vouchers are required for each night.

  • This voucher is valid only for the member.

  • The number of guests cannot be added due to the usage of the coupon.

◆Welcome Drink Voucher◆

We have prepared a Welcome Drink at the Executive Lounge.
Please let us know that you would like to use this voucher at the time of your stay.

【When using the Voucher】

  • This voucher can only be used during your stay.

  • Please submit the voucher at the front desk staff when you check in.

  • With one voucher one drink is valid to the club member.
    ※If the club member is with another person, then 2 drinks including the club member is valid.

  • The voucher is valid only to the club member.

  • The voucher cannot be used at our overseas partner hotel.

  • Our hotel offers select beverages in the Executive Lounge.
    ※Guest staying on the Executive Floor cannot use this service.

  • Please note that Welcome Drinks vary from Hotels.

Benefits in restaurants in the hotel

"Diamond" and "Black” Members will receive one free drink when eating lunch or dinner at one of the four restaurants in the hotel.

Affiliated Restaurants

Tower’s Restaurant ［COUCAGNO］

Teppanyaki SAKURA

Japanese Cuisine SAKURAGAOKA

Garden Kitchen ［CARAMELO］

【When using the coupon】

  • These services would only be exclusive to “Diamond” and “Black” Members.

  • Please show your card at your order.

  • Please note benefits would vary from Hotels.

At Cerulean Tower Tokyu Hotel, we have prepared original benefits exclusive to our “Platinum”, “Diamond” and “Black” Members.

〈Common Benefits for our “Platinum”, “Diamond” and “Black” Members.〉

  • Present a courtesy (Sweets Box).

  • Free of charge of our Fitness Club.

  • Benefits on Laundry Service (JPY 2,000 worth Laundry Tickets for more than 3 nights in one stay.)

〈Benefits only for our “Diamond” and “Black” Members.〉

  • Free of Charge for Drinks in the refrigerator in the guest room.
    ※Additional usage during your stay will be charged.

  • Late Check Out (Until 1:00 p.m.)
    ※Please note that depending on the reservation status of the day there is a possibility that this benefit cannot be used.

*

Please note benefits would vary from Hotels.

Fitness & Spa（3F）

 

Our fitness club promotes beauty and health for our guests to enable them to spend a more fulfilling time at our hotel.
The club is available to the fitness club members, and staying guests, aged 18 and over.
Staying guests are charged JPY 2,200 admission per person.
* Use of fitness gym is free of charge for guests staying at Executive Floor.

Sharing your reviews at TripAdvisor would be appreciated.

  • The prices shown here include 15% service charge and 10% consumption tax.