Reservations can be made by telephone or online upto one year in advance. Telephone: 0422-22-0109

If there is room availability, we will take your reservation.

Please let us know your request when you make the reservation. We will do our best to accommodate your request, however please note that we cannot make any guarantees.

Please join 'Tokyu Hotels Comfort Members' and see the Comfort Members page for more details.

All guest rooms are non-smoking rooms. There is a designated smoking area on the 2nd floor lobby for smoking, however please note that smoking is not permitted in the rooms.

We have accessible rooms available on request.

We apologize, however we do not have connecting rooms at the hotel.

We apologize that we are unable to provide this service.

We will keep it for a maximum of one month. Please note that we cannot keep valuables and fragile items.

We will keep it for you at the reception desk. However, we do not handle cash on delivery.

・Until 15:00 - 25% of the basic accommodation fee
・Until 18:00 - 50% of the basic accommodation fee
・After 18:00 - 100% of the basic accommodation fee

However, it may not be possible to extend the check-out, depending on the availability of rooms on the day.

Please let us know your request when you make the reservation. Due to the limited number we have available, it may not be possible.

There is no charge for children under 6 years, who do not need a bed.

If you cancel your stay, you will be charged a cancellation fee as follows.
After 15:00 the day before: 100%
On the day: 100%
If you do not use it without contacting us: 100%

In addition, the cancellation deadline on the site differs for each plan. If the deadline has passed, please contact the hotel directly. Cancellation policies may vary depending on the reservation plan. For details, please check the reservation plan or contact the hotel.
For group bookings of 10 people or more, please contact each hotel for details on cancellation fees.

We accept credit cards, VISA, Mastercard, AMEX, Diners, DC, and UnionPay.

You can pay in advance by visiting the hotel or by making a bank transfer.
Some plans also allow pre-payment by credit card when making online reservations.

There is high-speed internet access or wireless LAN (Wi-Fi) free of charge.

We apologize that this service is unavailable.

We take reservations over the telephone or online from six months in advance. Telephone 0422-29-3081

We will accommodate you as long as there is availability, however the last entry is 13:00 for lunch and 20:00 for dinner.

Please let us know at the reservation if you have any special dietary needs or allergies.

We do not accept reservations for the whole restaurant. We suggest that you enquire about the banquet halls.

Please let us know when you make the reservation if you would like champagne, cake or flowers. 3 days notice is needed.

Please contact us for details.

We have a dessert plate for 1,815 yen. For flowers and other cakes, please contact us at least 3 days before your reservation.

Please let us know when you make a reservation. Please note that we may not be able to deal with all requests from guests with severe food allergies.

There are two private rooms, one can accommodate up to 8 people and the other can accommodate up to 12 people. It can be used by up to 20 people by combining the two. Private room usage fee 6,050 yen (excluding conference use).

All seats are non-smoking. There is a smoking area on the restaurant floor.

We accept credit card, VISA, Mastercard, AMEX, Diners, DC, and others.

If you are using the venue for a meeting only, we accept reservations up to 3 days in advance.
For parties and events, depending on the number of people, please contact us at least one week in advance.

Arrangements such as menus, number of guests, equipment, and other booking details should be confirmed at least 10 days before.
If changes are requested after that, depending on the food menu set for the event, we are able to accomodate changes up to 3 days in advance.

We accept temporary holding of bookings, and holding a booking is free of charge. Venues can be held until one week before the event, at whih point you will be charged for the booking.

Unfortunately we do not have a wedding hall, costume room, hair salon, and photo studio facilities, but we are able to accommodate dinner parties for weddings.

We are able to offer the banquet hall menu, but please enquire before booking to confirm.

We are sorry, but we do not allow the meal for takeaway.

Please contact us for more information on arranging souvenirs.

Please contact us for more details.

We offer a wide range of services for both individuals or corporations for farewell parties or memorial services.

Yes, the "Tokyu Hotels Comfort Membership" can be used at Tokyu Hotels across Japan. Please see below for more details.

The Tokyu Hotels website uses an industry-standard encryption technology called SSL (Secure Sockets Layer) to protect guests' personal information. Please refer to the Tokyu Hotels Privacy Policy for more information regarding the storage and protection of personal information.

Some pages on the Tokyu Hotels website use a technology called cookies. Cookies are a function that temporarily saves data on your computer, and are used for the purpose of providing better services in the reservation system, and do not infringe on your privacy as outlined in our privacy policy. It is possible to deny the storing of cookies by changing the browser settings, but in doing so some website services may become unavailable.

When requesting personal information disclosure, please enclose the documents necessary for identity verification and the disclosure fee in the prescribed application form and send it by registered mail to the address below. Please note that we cannot accept requests by visiting our office in person. 〒150-0043 1-10-7 Dogenzaka, Shibuya-ku, Tokyo Tokyu Hotels Co., Ltd. "Personal Information Inquiry Desk" TEL 03-3477-6567 Business hours 9:00 to 18:00 (Saturdays, Sundays, public holidays and year-end and New Year holidays are closed)