Covid-19 Infection Prevention Measure

Dear our Guests,

Thank you for your patronage to Miyakojima Tokyu Hotel & Resorts. Miyakojimia Tokyu Hotel & resorts considers the health and safety of our guests and staff to be our highest priority and has formulated the following measures and guidelines. We will implement these measures along with the partial resumption of business in the hotel on the 1st of June. We will continue to protect the health and safety of our customers and uphold our hotel’s policy.

cooperation request

  • We kindly request all guests to wear masks to support the country's measures against Covid-19.

  • We kindly ask for your cooperation to implement social distancing within the hotel, (incl. elevators)

  • Please use the cash tray when making payments.

  • Please let us know if you are in poor physical condition.

public area

  • To ventilate the room, restaurants, lobby and banquet rooms.

  • Hand Sanitizers will be placed at the hotel entrances, elevator halls, restrooms and other locations throughout the hotel.

  • Thorough and regular disinfection and cleaning of areas frequently used by guests in the hotel.

  • Transparent protective screens installed at each reception desk, the bell desk and concierge desks.

safety measure for staff

  • Daily temperature and health check sheet.

  • Thoroughly sterilize staff elevators and door knobs regularly.

  • Thoroughly sterilize each restroom regularly.

  • Limited number of people allowed in smoking booth.

reservation

  • Our first priority is the health and safety of our guests and in order to give our guests peace of mind we enhance the disinfection the rooms.

restaurants & banquet

  • Thoroughly sterilize chairs, tables, menu covers and seasoning after each use.

  • We will decrease the number of seating available in each restaurant.

  • Breakfast buffet and dinner buffet are temporarily unavailable.