Thank you for your patronage of The Shibuya Excel Hotel Tokyu.
At Shibuya Excel Hotel Tokyu, to maintain the safety and well-being of our guests, associates, community, and also to maintain a comfort stay at our hotel; we are afraid we would need to raise the Service Charges as follows below. We would like your deep understanding and continue patronage with us.

Details of Changes: The Service Charge would rise from 10% to 12%
Starting from:
Accommodations Reservations after February 1st, 2023 Usage after April 1st, 2023
Restaurants Usage after April 1st, 2023
Banquets Usage after April 1st, 2023