Greeting

We sincerely appreciate the ongoing support and patronage of those who use Tokyu Hotels, from our valued customers and business partners to people in local communities.
Along with that appreciation is our expression of sympathy for everyone directly and indirectly affected by COVID-19.
Regarding the coronavirus, Tokyu Hotels places top priority on the health and safety of our guests and employees, responding to the pandemic in accordance with the policies and action guidelines of our national and local governments. With hope and resolve to move past these difficult days, we look forward to the time when solutions are soon reached and Tokyu Hotels shall welcome many guests with the courteous professionalism and cordial hospitality you’ve come to expect from us.

Incorporating new technologies derived from know-how and resources nurtured over 100 years since our founding, the Tokyu Group focuses on realizing by 2050 “creation of a city the world longs for, by providing social value unique to Tokyu.”
As we at Tokyu Hotels are in charge of the hospitality business, we commit to reforming our business structure and collaborating with the Group not only to sharpen our competitive edge in the hotel industry but also to fluidly respond to the diverse lifestyles of people today.
In line with our brand concept of “Tokyu Comfort,” we shall continue meeting such essential challenges as staying close to domestic and overseas guests and clients; providing a hotel life of variety, ease, and style; and opening hotels targeting millennials.

While meeting those challenges, our company remains committed to unique environmental conservation activities pursued since 2001.
And with deep awareness of SDGs, we maintain our sustainable policy of “earth-friendly hotels, town-friendly hotels, people-friendly hotels.” In these ways and more, we aim to foster a sustainable society through our hotel business.
Within such sustainable society, Tokyu Hotels will continue evolving to become your trusted and preferred host. We do so as your “Good Team, Good Hotel, Good Company,” creating environments where people enjoy working together and providing services that exceed the expectations of the market, of the industry, and especially of our guests and partners.