Using the Site

Here are the Internet browser and computer settings recommended for accessing the Tokyu Hotels website. Refer to the information below if you have any questions relating to site access.

Recommended Internet Browser

Windows 7

Internet Explorer 11
Google Chrom
Mozilla Firefox

Windows 10

Internet Explorer 11


Safari 10

Adobe Reader

Some information on the Tokyu Hotels website is provided in PDF from (portable document format) files. Adobe Reader is required to view PDF files. Click on the banner below if you would like to download this software.


This site uses technology called JavaScript, so if your Internet browser is not set to accept JavaScript, you will not be able to access linked pages properly, and the site's functions will be limited. Make sure that JavaScript is enabled on your browser settings.
JavaScript is enabled on your Internet browser settings. This setting will give you full access to the site.

Screen Resolution

A screen resolution of 1280 x 800 pixels (WXGA) or greater is recommended.


Cookies technology is used on some pages of the Tokyu Hotels website. In order to provide customers with better service from the reservation system, pieces of data called cookies are temporarily stored on the user's computer. This technology does not infringe upon the privacy of users. Although you can set your browser to refuse cookies, this may prevent you from using all the services of this website.


The Tokyu Hotels website uses encryption technology called Secure Socket Layer (SSL), which is the industry standard for secure online acceptance of customer's personal data. Please refer to the Privacy Policy for details on how we protect your personal information.

Linking to the Tokyu Hotels Website

A banner link is available for those who wish to link their own personal homepage to the Tokyu Hotels web site. Please refer to the Linking to This site page for details.


The copyrights to all content on the Tokyu Hotels website belong to Tokyu Hotels Co., Ltd., in principle. Any unauthorized use of the information and images contained on this website is strictly prohibited.


Although the Company has taken every precaution to ensure the reliability of the information provided on the Tokyu Hotels web site, the Company shall bear no responsibility for any problems caused by the lack of completeness, accuracy, or security concerning the information contained here (including computer viruses and system errors). By accessing the Tokyu Hotels web site, you are agreeing that the Company shall bear no responsibility for any losses you may incur directly or indirectly resulting from the information contained in this site, or through the use or inability to use this content.