TOKYU HOTELS COMFORT MEMBERS
Great benefits make Tokyu Hotels the best choice for your stay!
For accommodations and dining, The Tokyu Hotels Comfort Members Card offers comfort and convenience at all Tokyu Hotels nationwide with a variety of special benefits.
Earn Points
Earn points by staying at Tokyu Hotels, eating at restaurants, and enjoying drinks at bars. Each point is valued at 1 yen.
Bonus Points
1,000 bonus points are awarded for every 5,000 points earned in a year.
Discount Rates for Comfort Members
Comfort Members receive discounts on accommodations.
Advance Reservations
Advance reservations can be made one month prior to the start of the standard reservation period via phone only.
Late check-out service
Comfort Members can take advantage of Tokyu Hotels’ late check-out service. Simply inform the front desk at check-in, and check-out will be extended to noon. (Some exceptions apply.)
More Member Benefits as their member status increases.
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Welcome drink
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Room upgrade
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Extending check-out time (Until 1:00 pm)
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Member benefits at Tokyu Hotel restaurants
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Premium gifts, etc.
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Comfort Members must show their individual membership card to receive member benefits.
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Each member benefit has different conditions and may not be available at some facilities.
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Content of member benefits may change without advance notice.
How to use Members points
Earning points
Comfort Members receive points for every 100 yen (tax excluded) they spend at Tokyu Hotel facilities.
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To earn points, members are required to make reservations directly with the hotel via the official Tokyu Hotels website or by phone.
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Fractions less than 100 yen are rounded off.
Accommodations
Comfort Members receive a maximum of 9% of the amount spent on Tokyu Hotel facilities depending on their membership status.
Restaurants and Bars
Comfort Members receive points valued at 5% of the amount spent at Tokyu Hotel restaurants and bars.
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Reservations made via Gourmet websites do not earn points.
Wedding
Comfort Members who have weddings at Tokyu Hotels earn 10,000 points.
If someone introduced by a Comfort Member has a wedding at a Tokyu Hotel, the Comfort Member earns 5,000 points.
Using your points
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Each point is valued at 1 yen. Comfort Members also earn points when they pay with points.
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Points can also be exchanged for Tokyu Hotels gift cards.
* Points cannot be used at some facilities.
Expiration of points
Points expire on December 31 two years after receipt.
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If the Comfort Members Card is not used by December 31 two years after the last day of use, the membership expires.
Member Status and Benefits
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Comfort Members must show their individual membership card to receive member benefits.
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Each member benefit has different conditions and may not be available at some facilities.
Check the official Tokyu Hotels website for details.
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Content of member benefits may change without advance notice.
Schedule of updating Comfort Member status
Comfort Member status is updated annually based on the accumulated and annual points received.
Comfort Member status is determined by the accumulated and annual points received from January 1 to December 31 of the relevant year.
The new status takes effect the next year from April 1 to March 31 of the following year.
* Schedule may change.
Become a Comfort Member
Simple and easy enrollment.
No membership fee.
We offer a variety of benefits, including accommodation and special offers at restaurants.
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It may take one month for the Comfort Members Card to arrive.
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The Comfort Members Card does not have a credit card function.
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The Comfort Members Card may only be used by the member to which it is issued.
Inquiries
Questions about the program should be directed to the Comfort Members Office