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Terms and Conditions for Accommodation Contracts

TOKYU HOTELS takes all possible precautions to ensure your safety,but please take a few moments to locate the emergency exits and read the emergency and exits and read the emergency and crime prevention information provided. *On your room door there is an evacuation map showing the safety exits. Please confirm the location of the two emergency stairways indicated and check the route by walking to the exits.

Room Service


Including French cuisine prepared by our hotel chefs, you can also enjoy varied meals through room service, such as Chinese foods from "szechwan restaurant Chen", and high-quality seasonal sushi "Sushi-Ito Ikkan". Anniversary cakes and fruit platters are also available.

Fitness Club

Our fitness club promotes beauty and health for our guests to enable them to spend a more fulfilling time at our hotel. After a good workout in the gym equipped with a variety of training equipment, or in the indoor heated swimming pool flooded with natural light, relax and soothe your tired body in the Jet Bath and sauna.

Gym Space


Enjoy do some exercises in the gym.
(Treadmills *5, Exercise bikes *6, Smith machine and more...)

Indoor Pool


Enjoy swimming in the indoor heated swimming pool with refraction of sunlight in water.
(20-meter indoor pool*3, Jet Bath)


Use of the Fitness Club is restricted to guests aged 18 and over.

Bath Amenity

We have placed different amenities of the lifestyle cosmetics brand "L'OCCITANE" from the South of France according to the guestroom categories

Executive Floor Suite Room (37F-35F)

Jasmin and Bergamot

A Premium Fragrance Line arrived from the superb land of fragrance, Grasse.


A hint of Jasmin and Bergamot’s fragrance mixed together and leaves a strong and perky fragrance.

Executive Floor (37F-32F), Towers Floor (31F)
Standard Floors (30-19F)

Citrus Verbena・Verbena

Verbena, a refreshing fragrance that is grown in Provence.

Executive Floor (37F-32F), Towers Floor (31F)

Citrus Verbena: Fruity and Freshly-picked fragrance.
※We have provided both Mini Bottles and Pump type bottle.

Standard Floor

Verbena: A refreshing scent like a lemon which gives a fulfilled refreshing feeling.
※We have provided both Mini Bottles and Pump type bottle.

About our Internet Environment

We provide wired and wireless LAN according to our guests' needs.


They are free of charge to staying guests.

Free Wi-Fi service is available on the following floors: accommodation floors (19-37F), the lobby (LBF), restaurant floors (2, 40F), and at the fitness club (3F / *pool and sauna area not included).

Business Salon

Use of Business Salon is available for The House Guests.

Small Meeting Room


1 Large Table (90×240cm), 8 chairs & 1 White Board (hanging on the wall)

Room Rental Fee(2 hours)JPY 11,000
Over charge is JPY 11,000 each hour.

*Please make a reservation in advance.
*Room service is available for your drink order. Please use Inter Phone in Business Salon.
*Thank you for not smoking and eating in Business Salon.

Child care services

Professional childcare staff looks after your precious children in a loving and safe environment.
The nursery is available to our staying guests and visitors alike for when they wish to enjoy a relaxing meal.

Children's age restrictions

57 days old to pre-school
<up to 10 children>


10:00 a.m - 6:00 p.m
The Kid's Room may close at 6:00 p.m.
depending upon status of booking.



Laundry Services

Laundry, dry cleaning, and pressing services are available.
[Example of fee]
Laundry: Shirt JPY 900~、T-shirt JPY 500~、Trousers JPY 1,500~
Dry cleaning: Suit (2 piece) JP Y3,800~、Jacket JPY 2,200~、Shirt/Blouse JPY 1,100~、Sweater JPY 1,100~
Pressing only: Suit (2 piece) JPY 2,200~、Jacket JPY 1,400~、Shirt/Blouse JPY 700~

*Finishing time and charges vary depending on the time and item.
Please contact us for details.

Hotel Amenity

In the room Amenities

Telephone / TV / Refrigerator / Slippers / Towels / Nightwear / Bathrobe / Hairdryer / Hair irons (straight & curly) / Safety box / Air cleaner / Iron / Iron board / Tea set / Sanitizing spray

Bath Amenities

Shampoo / Conditioner / Bath Gel / Body lotion / Bath salt / Shower Cap / Hairbrush / Body Soap / Body towel / Toothbrush / Shaving Foam / Razor / Basic Cosmetics Set

Rental Amenities

DVD players / CD players / Desk lamps / Trouser press / Electrical adapters and voltage transformers / Bluetooth speaker / Makeup mirror with LED light / Make-up mirror / Full-length mirror / Hair curly dryer / Baby bed / Weight scale / Non-slip mat / Bath chair / Toilet support handrail

Kids and baby Amenities


・Pajamas (100cm/130cm)
・Kids amenity set
(toothbrush, slippers, towel handkerchief)
・Baby amenity set
(toothbrush, soap, diaper bag, gauze handkerchief)
・Bath amenity set
(shampoo, soap, lotion, moisturizing gel, hand gel)
*Pouch type (one time use only)

*Amenity set for kids and baby will be delivered to the guestroom if required. Please ask a member of staff.


Parking is on B3 and B4 (capacity 375)
Staying guests can use our parking for 24 hours per stay.
[Discount rates : JPY 4,000]
Please present the ticket issued at the time of parking at the front desk. After the first 24 hours, JPY 400 per 30 min is charged.
*Regular parking rates: JPY 500 /30 min (8:00am - midnight), JPY 200 / 30 min (midnight – 8:00am)
Staying guests at the Cerulean Floor can park for free for the duration of their stay. (24h/ 1 night)


The Prices include 10% consumption tax.