IT Facilities


At the Cerulean Tower Tokyu Hotel, various network environments can by established using high-speed fiber-optic internet connections and global IP addresses. Also,
connection support in both Japanese and English is offered 24 hours a day.
7 days a week. Please feel free to contact us.

Internet access environment


Wired LAN lines are installed in the rooms on the 39th, B1, and B2 floors. Using a private fiber-optic line, stable communication of 100Mbps is available. (JPY 15,000/day for one line, includes Internet connection fees) *


A LAN cable is needed for connection. (RJ-45 category 5 or enhanced category 5 straight cable) A hub is needed to connect multiple terminals.
Communication speed changes according to network congestion and therefore is not guaranteed.

Global IP addresses can be used.

Use it for VPN connection, TV conference, or for establishing local servers. *


Normally, private IP addresses are assigned automatically. Routers required for connection, cameras, and servers need to be prepared.
There is a limit in the number of global IP addresses that can be rented. Please contact us before using it.

Great support

Internet connection support, both in Japanese and English, is offered 24 hours a day, 7 days a week. *


Connection support is offered only for a connection where a computer is directly connected to our equipment using a LAN cable.
Please contact us in advance if support is needed for any carried-in communication devices and servers, etc. Please note that we are unable to offer support in the last minutes or on the day for carried-in devices.